Resident Engineer

Resident Engineer

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

We are looking for Resident Engineer to join our team!

This is a highly technical role, providing post-sales on-site support for Juniper's networking products.

The Resident Engineer will be required to develop and maintain expertise on the products deployed within the customer's network.


* Product Knowledge: QFX, EX


* Product Familiarity: QFX, EX, Mist

This position will be primarily remote, with expected travel to customer sites on at least a quarterly basis.

Travel may be more frequent depending on the stage of the associated project.

US Citizenship required

Clearance required: Public Trust

Knowledge and experience


* Minimum 7 - 10 years of hands-on network engineering experience


* Network engineering experience in a consultative manner supporting full-stack enterprise solutions


* Data Center Switching, Data Center Routing, Data Center Security, and EVPN/VXLAN


* Hands on experience supporting Juniper QFX and EX product family platforms


* Intermediate to Advanced Knowledge of EVPN/VXLAN


* Juniper Networking Specialist certification is required, Professional level preferred


* Products to support: QFX, EX, Mist

Qualifications


* Expert level relationship management, communications skills, and interpersonal skills to manage face-to-face communications daily with multiple levels of customer management and engineering staff across multiple departments within the host company in a responsible and professional fashion


* Customer culture alignment in a strong technical team with deep expertise across multiple layers of technical responsibility


* Expert-level troubleshooting methodology to isolate and identify configuration, design, and software anomalies; ability to clearly articulate findings in written and verbal communications with development-level engineering staff


* Ability to apply knowledge to real-world scenarios


* Demonstrated ability to manage multiple projects and work calmly under pressure


* Self-starter, team player, personable, enthusiastic, hardworking, and enjoy interfacing with customers on a day-to-day basis.


* A plus to...