Technical Support Engineer Staff

Technical Support Engineer Staff

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

We are seeking a Quality Assurance engineer as a strategic component of our engineering team.

As a QA engineer at HPE, you will ensure that we deliver the best product in the world.

You'll bring testing and quality assurance to the table and help harden the WAN and Wired Assurance for functionality, performance, and reliability.

This position emphasizes the domain expertise in Layer 2/3 and SDWAN.

Responsibilities:


* Build and maintain several layer 2/3 network testbeds.


* Depending on interests and capability, they may grow towards automation or manual tests.


* Work with the manager to develop test plans and test cases.


* Execute test plans and test cases and document results.


* Reproducing and supporting customer issues.


* Support field deployment.


* Analyze logs and pinpoint root causes.


* File Jira tickets on failed test cases and bugs found.


* Work with developers and drive solutions.


* Join related QA meetings and participate in discussions and provide status reports.

This position will support government accounts.

Therefore, due to federal export-control regulations, the selected candidate must hold U.S.

citizenship



* Minimum Qualifications:


* Knowledge in JUNOS, SRX, and EX Switch.


* Knowledge in L3 Routing


* Knowledge in L2 Switching


* Experience in Traffic Generation Tools


* Experience level: 2~5 years


* BA/BS/MS in EECS or related subject area

Preferred Qualifications:


* Juniper Router & Switch Certifications is a strong plus


* Knowledge in SDWAN is a plus


* Knowledge in 802.1x is a plus


* Knowledge of Python is a plus

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX)

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, fin...