Coordinator, Service Center

Job Description

Job Title: Operations Supervisor

Job Summary:

We are looking for a results-driven Operations Supervisor to join our logistics team.

This is a unique opportunity for an experienced operations professional with a strong background in data analytics, KPI tracking, and financial management to support and optimize cross-dock facilities across the Western U.S.

After the initial period, this position may transition to a permanently in-house role at a specific facility within the West Region, based on business needs and individual performance.

Job Responsibilities:


* Lead operational audits, identify bottlenecks, and implement corrective actions across multiple locations.


* Develop, track, and report on key operational KPIs to drive efficiency, service levels, and cost control.


* Leverage data analytics to assist managers with making informed decisions, identify trends, and support strategic planning.


* Monitor labor, equipment, and freight costs; work closely with Service Center Managers and Directors to manage budgets and improve financial performance.


* Collaborate with cross-functional teams to kick-start and stabilize new management employees and optimize performance of current employees.


* Train and develop local supervisors and staff to uphold company standards, safety practices, and productivity goals.


* Ensure compliance with all operational policies, safety regulations, and customer requirements.

After initial period of regional support:


* Supervise cross-dock operations including scheduling, inbound/outbound coordination, labor management, and dock flow.

Preferred Skills and Abilities:


* Proven experience with data analytics tools (Excel, Power BI, Tableau, or similar platforms).


* Strong background in managing KPIs, operational reporting, and continuous improvement initiatives.


* Working knowledge of budgeting, labor cost management, and operational financial reporting.


* Ability to travel up to 60% in the first year (air and ground travel across Western U.S.).


* Excellent leadership, communication, and time management skills.

Job Requirements:


* U.S.

citizen or otherwise authorized to work in the U.S.


* Must be at least 18 years of age


* High school diploma or equivalent


* Must be currently located in the same geographic location as the position or being willing to self-relocate


* Individual must be organized, detail-oriented and have strong communication skills


* Previous dock operations or supervisory experience not required but preferred


* Bachelor's Degree not required but preferred

About Us

Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day.

As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-deliverin...