Business Process Manager - First 5

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*Repost: Reapplication is not required.

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The County of Riverside's First 5 Children & Families Commission Administrative team is recruiting for a Business Process Manager located in Riverside.

The Business Process Manager will develop and lead strategic initiatives that enhance service delivery and operational efficiency within the Children and Families Commission - First 5 services.

The incumbent will be responsible for, but not limited to, leading, training, and developing their assigned reports primarily focused on business process improvement (BPI) made up of multiple stakeholders, cross-functional subject matter experts, and professional level staff.

The manager will develop, review, and revise new and existing policies and procedures and oversee the deployment and implementation of systemic process improvement plans.

Additional responsibilities will include Ad HOC reporting, data management and reporting, and assisting with department process improvement events.

Ideal candidates will have professional supervisory experience in a government or public non- profit human services agency, strong analytical and leadership skills, a background in Lean, Six Sigma, or similar methodologies for continuous enterprise business process improvement.

The most competitive candidates will have strong knowledge and experience using Microsoft Suite programs, PowerBI, SharePoint, and Excel, SQL Database management, and SalesForce.

This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution.

Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives.

Meet the Team!

First 5 Riverside, the Riverside County Children & Families Commission , is primarily funded by tobacco taxes generated by Proposition 10, which passed in November 1998 to help make sure that all of our youngest Californians, from prenatal through 5 years old, get the best possible start in life.

First 5 Riverside also receives state and federal funding to support community programs and initiatives to meet the goals and objectives of the Strategic Plan.

First 5 Riverside County invests in partnerships that promote, support and enhance the health and early development of children, prenatal through age 5, their families and communities.

jfc: 13000000• Responsible for engaging the project team and site organization at all levels in the development of BPI plans to ensure implementation and timely deployment of project deliverables to achieve organizational objectives and efficiency.

• Determine project scope and establish functional work teams; oversee BPI plan and develop key performance indicators; collaborate with key stakeholders and core project team members to assess progress and ensure optimum results.

• Establish effective methodologies, standard operating ...