Cluster Group Sales Manager - InterContinental Dominica Cabrits Resort & Spa, Six Senses La Sagesse

We are seeking a dynamic and results-driven Group Sales Manager to join our Caribbean Cluster Sales Team.

This role will support these properties:


* InterContinental Dominica Cabrits Resort & Spa


* Six Senses La Sagesse, Grenada


* InterContinental Grenada (opening in 2026)

The Group Sales Manager will be responsible for driving group room night and event revenue across this portfolio, with a strong focus on the corporate incentive travel market.

The ideal candidate will excel at developing and maintaining a robust client base through strategic prospecting, relationship building, and proactive sales efforts across the MW and West U.S.

markets and select vertical accounts. 

Your day to day


* Targets group accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.


*  Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. 


*  Builds and strengthens relationships with existing and new customers to include but not limited to sales calls, entertainment, FAM trips, roadshows/tradeshows.


* Handles incoming calls for group requests within established guidelines


* Active solicitation in the re-booking of established customers


* Regularly scheduled sales/service contacts by telephone or correspondence with assigned accounts


* Active participation in industry and civic organizations representing opportunities for business


* Arranging and conducting key on-property site inspections with clients, including entertaining to showcase the resorts.


* Closes the best opportunities for the hotel based on market conditions and hotel needs.


* Understands the overall market in which they sell - competitors’ strengths and weaknesses, economic trends, supply and demand, airlift, etc.

Communication to customers, prospects, and in-house departments through:


* Prompt response to all inquiries or correspondence from customers and prospects


* Preparation and submission of reports as may be required by the Director of Group Sales and/or Director of Sales & Marketing. 


* Close interaction with other resort departments in arranging accommodations, services, and special events for our booked business


* Maintenance of adequate and current files on assigned accounts


* Accurately forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups prior to the turnover and continues to be a part for this process after the turnover.


* Participation in sales department meetings

Accountability


* Meets and exceeds individual revenue goals.

Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process. 


* Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing and Directo...