Room Attendant

Room Attendant

$16.50 an hour

Department: Housekeeping Reports to: Executive Housekeeper

Position: Room Attendant Status: Non- Exempt

Position Summary: The primary responsibility of the Room Attendant is to maintain clean and attractive guest rooms while following company standards and safety/security procedures.

Accountabilities: The Room Attendant is responsible for the timely and proper cleaning of guest rooms on a daily basis.

Qualification Standards

Education & Experience:


* Experience in a hotel or a related field preferred


* High School diploma or equivalent preferred

Tools & Equipment:


* Telephone, two-way radios


* Housekeeping cart, laundry cart, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products (i.e., stripper, was, sealer) carpet extractor, Wet/Dry Vacuum

Work Environment:


* Under variable temperature conditions


* Under variable noise levels


* Outdoors/Indoors


* Around chemicals, fumes and or odor hazards


* Around dust and or mite hazards

Physical Requirements:


* Long hours sometimes required


* Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects


* Ability to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficulty


* Ability to stand for long hours and walk long distances without fatigue


* Ability to work under variable temperatures and noise levels


* Near Vision - The ability to see details at close range

Mental Requirements:


* Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English



* Must be able to evaluate and select among alternative courses of action quickly and accurately


* Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary


* Must have the ability to assimilate complex information, data, etc.

from multiple sources and consider, adjust, or modify to meet the constraints of the particular need


* Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests


* Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions



* Multi-lingual skills helpful

Duties & Functions

Essential:


* Approach all encounters with guests and employees in a friendly, service-oriented manner


* Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel


* Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working



* Comply at all times with New Castle standards and regulat...