Transactions Manager II

Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth?

As a Transactions Manager II in the Subpoena Department at JPMorgan Chase, you will play a pivotal role in ensuring compliance with all Subpoenas, IRS Summons, and other legal correspondences served to us.

You will lead a team of analysts to ensure compliance with legal requirements, act as a liaison, and collaborate with state and federal agencies, as well as in-house attorneys, on documentation-related issues.

Job Responsibilities:


* Lead a team of managers overseeing multiple Subpoenas functional processes.


* Specialize on Legal verbiage, Regulatory laws and Chase documents to ensure subpoena's are fulfilled correctly and timely.


* Act as a liaison between JPMorgan Chase and the issuing party of the Subpoena, applying legal requirements to negotiate complex documentation.


* Collaborate with state and federal agencies, as well as in-house attorneys, on documentation-related issues.


* Maintain customer contact and follow up with agencies on deficient documentation.


* Prioritize tasks to ensure world-class service delivery.


* Provide guidance and development for Unit Leads and Front-line Analysts, focusing on daily production, quality expectations, and process improvement initiatives.


* Conduct case audits to identify and mitigate processing errors, fulfillment delays, and privacy breaches, and provide coaching based on audit results.

Required Qualifications, Skills, and Capabilities:


* Minimum of two years of experience with related system applications, document review, or in the legal documentation industry.


* At least five year of leadership experience.


* Product knowledge.


* Excellent oral and written communication skills.


* Strong interpersonal skills to effectively interact with all organizational levels internally and externally.


* Highly organized with the ability to manage multiple assignments and competing priorities.


* Detail-oriented and capable of working under deadline pressure.


* Ability to work independently and collaboratively as a team player.

Preferred qualifications, capabilities, and skills



* Previous financial industry experience


* People management experience

Work hours will vary within a fulltime, 40 hour per week schedule.

You must be willing to work schedules during our operating hours, which may include evenings, weekends and holidays.

Specific information will be provided by the recruiter.

This position requires that you attend the training as scheduled.

The hours may not coincide with your regularly scheduled hours.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

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