Broadspire Training Specialist

Researches, plans, develops and conducts corporate/organizational training programs to increase productivity for various Broadspire departments.

Conducts training to groups of 1 - 50 participants.

Develops curriculum for training programs to be introduced to Broadspire staff.


* Education equivalent to a college degree or the equivalent in related work experience.

A Master's degree is preferred.


* Excellent oral and written skills are essential.

Must demonstrate a high commitment to task as well as a high level of creativity and versatility in developing course curriculum.

Must be able to effectively interact with all levels of staff and able to tolerate ambiguity in a changing environment.


* Certification in DDI, Behavioral interviewing, and Service Plus (to be achieved post-employment) is required.

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* Designs training materials and courseware for programs needed by all departments within the company (i.e.

Effective Communication skills).


* Conducts research and collects reference materials to provide up-to-date training materials to be utilized by the Training & Development department.


* Provides classroom training and follow-up support to BROADSPIRE team members on material presented in class.


* Collects follow-up exercises, evaluations and questionnaires to improve and update course design.


* Develops and maintains the Train-the-Trainer program to ensure consistent, quality training programs throughout the company.


* Assists team members on projects and helps them to recognize software program features in a productive, time efficient way.


* Designs, updates and conducts organizational training, including but not limited to; Time Management, Telephone Courtesy & Customer Service, Effective Speaking Skills, Business Writing and Proposal Writing.


* Secures certification to conduct specialized training, i.e.

DDI, Service Plus and Behavioral Interviewing.


* Performs other related duties as required or requested.


* Upholds the Crawford Code of Conduct