Senior Product Associate - Enablement Services

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate within the Acquisition and Enablement Platform team, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

You will play a pivotal role in driving innovation through the development of products and features that delight customers.

You leverage your expertise to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation.

Your contributions inspire cross-functional teams to create groundbreaking solutions that address customer needs.

Job responsibilities


* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Establish and manage Product backlog for the Automation Platform Feature team and drive feature enhancements and modernization work from inception to production


* Strengthen Stakeholder partnerships; engineering, architecture, analytics, automation team and a diverse set of product teams to understand their needs and program goals


* Effectively and consistently communicate Product vision with stakeholders, articulate key questions and answers needed to build the right features


* Cultivate deep curiosity about the digital experience space and connect that curiosity and knowledge to the teams that can effect change


* Be curious and accurately define the problems: Identify our platform's role in the Chase ecosystem and the technologies needed to achieve key objectives

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data lit...