Events Service Supervisor - Events - F&B Service - InterContinental® Hotel Dubai Festival City

Do you see yourself as an Events Service Supervisor at InterContinental® Hotel Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels.

These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites.

In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:


* Ensuring function rooms are set up in accordance with customer specifications by supervising staff during setup and inspecting rooms prior to events; cleanliness of FOH and BOH. 


* Developing team members and casual staff in all different levels and areas


* Conducting banquet briefings to deliver full knowledge of overall events particularly in events personnel allocation, guest expectations in relation to room layout, stage set up and decorations to events workforce, receiving and allocating supporting staff. 


* Being proactive with effective planning for upcoming events, in equipment and staffing.


* Monitoring overall service for the events, complying with Time and Attendance Policies and ensuring the grooming and general appearance of personnel conforms to the company’s Grooming Standards. 


* Communicating effectively to all other departments around the Events Services Operation.


* Providing information when requested and promoting hotel services, facilities and special events.


* General administration tasks such as checking BEOs, monitoring change logs, knowledge of Delphi, Micros, rooms’ capacities, setups, storage spaces and service standards.


* Maintaining back of the house, front of the house, and side w...