Communications Advisor

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank, and we’ve provided many opportunities for professional growth during our history.

For 25 years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by NorthCoast 99.

This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our people make the difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to help build the framework that will carry the Bank into the future.

Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed

Supports the development, planning, and execution of the Bank’s or department’s communication strategy.

Plans, manages, implements, and evaluates effective communication strategies, projects, and programs specifically to promote engagement and understanding of Bank and functional goals, high-priority initiatives, and stakeholder viewpoints.

Essential Accountabilities


* Advises key stakeholders in effective communication strategies related to high-priority key messages and priority projects


* Creates and implements communication strategies and tactics for internal messaging


* Writes and edits messages for the Bank or department in a variety of media


* Assesses the effectiveness of communication methods and tools to determine how well they achieve desired outcomes


* Develops relationships with and promotes ongoing collaborative partnerships with Bank and System colleagues and industry organizations


* Develops and maintains web content to keep information current and engaging


* Serves as a communications liaison and source of expertise



* Performs other duties as assigned or requested

Education and Experience


* Bachelor's degree in communications, English, marketing, journalism, or business


* 7+ years of related experience

Knowledge and Skill Areas


* Expert written, verbal, and multimedia communication skills


* Experience creating concise and compelling communications for different audiences


* Experience with content management platforms; familiarity with Sitecore a plus


* Advanced knowledge of creating and executing effective communications plans and campaigns


* Experience using data analytics to measure effectiveness of communication initiatives


* Advanced knowledge of Microsoft office applications


* Expert problem-solving and analytical skills, and attention to detail


* Working knowledge of design tools; experience with Canva and Photoshop a plus


* Individual and team innovation and collaboration

Physical Demands and General Working Conditions            

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, effo...