Global Services (GS) Fleet Regional Operations Manager

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Project/Program Management Group

Job Sub Function:
Project/Program Management

Job Category:
People Leader

All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Tampa, Florida, United States of America

Job Description:

Johnson & Johnson is recruiting for a Global Services (GS) Fleet Regional Operations Manager to be located in New Brunswick, NJ or Tampa, FL.

The Global Services (GS) Fleet Regional Operations Manager will be responsible for managing and coordinating day-to-day fleet operations, which includes vehicle acquisition, maintenance, fuel management, driver issue resolution, compliance, risk management, and stakeholder management.

The GS Fleet Regional Operations Manager will act as a liaison between Leasing Companies (LCs), Fleet Management Companies (FMCs), Original Equipment Manufacturers (OEMs), and internal Johnson & Johnson functions.

A successful candidate will have expertise in fleet operations, exceptional communication skills, extensive knowledge of local markets’ fleet nuances, and a proven ability to manage relationships with external vendors.

Key Responsibilities


* Manage and coordinate daily fleet operational activities (e.g., vehicle delivery & return, maintenance, repairs, etc.) to ensure operational efficiency and deliver a positive experience for fleet-eligible employees by assisting with resolving their fleet-related escalations


* Act as the point of contact and liaison between LCs, FMCs, OEMs, other fleet vendors/suppliers, and internal Johnson & Johnson functions to facilitate fleet operational processes, maintain optimal working relationships, and resolve issues/conflicts that may arise between J&J and its suppliers


* Ensure the right balance between local business needs and J&J’s Global Fleet strategy by collaborating with internal stakeholders (sectors, functions, etc.) to understand and satisfy their requirements (e.g., providing inputs for Fleet demand forecasting, ordering specific vehicle models/specifications, etc.)


* Support implementation of strategies and process improvement opportunities to drive cost-effective and efficient fleet operations in local markets


* Review suppliers’ service delivery against KPIs and service level agreements for quality assurance and adherence to contractual obligations


* Analyze regional and market-level fleet performance data and provide insights to identify cost-...