Control Center Operator - Level 1

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America.

Job Description Summary:
The O&M Control Center Operator - Level 1 will be responsible for ensuring all sites comply with North America Electric Reliability Corporation (NERC) standards, to maintain the reliability of the Bulk Electric System.

The Level I OCC Operator will also be responsible for monitoring the performance of, and dispatching technicians for all projects operated by SOLV Energy's O&M team.

Job Description:



*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Position Responsibilities and Duties:


* Recognize safety as the number one priority in operations


* Perform or support switching operations as directed, safely and without negative impact to personnel or equipment


* Maintain compliance with SOLV Energy's Internal Compliance Program (ICP)


* Apply policies and procedures to ensure assets are meeting contractual/NERC obligations and maximum availability


* Accurately and thoroughly document activities associated with planned or forced outages


* Complete all required training associated with the operation of NERC-registered generators


* Provide timely, accurate, and detailed communications logs to internal and external customers


* Maintain situational awareness of real-time OCC operations


* Monitor data integrity of generating assets


* Monitor generating assets' performance through real-time and historical analytical tools


* Communicate with onsite technicians to evaluate alarms and irregularities to plan or take corrective action


* Utilize multiple SCADA applications to control generating assets


* Provide administrative support through ticketing systems


* Properly respond to alarms and requests received by the OCC


* Track issues to facilitate timely resolution


* Use experience to improve OCC workflows, processes, and training documents


* Maintain flexibility in shift assignments due to 24/7 operations

Objectives or Goals to Measure Performance:


* Adherence to SOLV Energy's policies and procedures


* Working within SOLV Energy's business processes


* Contributing to an efficient working environment


* Accuracy, quality, and timeliness of completed tasks


* Customer/Client Satisfaction


* Timeliness in responding to system and training needs


* Effective coordination of O&M projects with client priorities


* Improved personal growth and education

Minimum Skills or Experience Requirements:


* High School Diploma or equivalent


* Previous control center experience preferred


* Ability to comprehend and communicate technical explanations


* Written and verbal English fluency


* Customer service and interpersonal skills
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