Gastro Account Representative, CuraScript SD - Hybrid

Are you an independent thinker with excellent problem solving skills? Then this role is for you! The key to success as a Gastro Account Representative requires the ability to interact with various internal and external business partners, analyze and review data, recognize trends and make recommendations for solutions! Be able to understand issues, identify root cause, step in and engage the correct business partners and develop the resolution plan! Excellent communication and tracking is critical to being successful in this position.

About The Cigna Group

The Cigna Group is a global health service company dedicated to helping the people we serve improve their health, well-being, and peace of mind.

But we don't just care about your well -being, we care about your career health too.

That's why when you work with us, you can count on a different kind of career - you'll make a difference, learn a ton and share in changing the way people think about healthcare.

Responsibilities


* Responsible for ensuring CSD's Gastro Business Customers, Partners and ultimately all involved patients receive superior service.


* Key member of the sales team responsible for the overall satisfaction, retention and growth of the identified strategic book of business as well as ensuring contract compliance.


* Manages the day to day client relationships.


* Accountable for core service delivery for CSD clients working cross-functionally with all sales areas including; Sales Account Management, Contract Administration, Credit and Collections, Procurement and Finance.


* Proactively reviews performance metrics to promote client satisfaction, profitability, and retention.


* Utilizes technology, tools, processes and resources to anticipate and exceed CSD clients' needs and expectations.


* Collaborates with Sales Management on client activity, expectations, and service needs.


* Up-selling and maximizing the sales potential of these key clients will also be a critical success factor in furthering the efforts of the team to gain maximum penetration of the customers overall business potential for CSD.


* This position will requires 10% travel.

Qualifications


* Demonstrated Account and Project Management skill set;


* Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency.


* Experience with Specialty preferred


* Experience with Oncology preferred


* Previous sales experience preferred

This is a hybrid role and will require the ability to work in-person.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.

We rele...