Senior Business Analyst - Access and Revenue - Healthcare

Senior Business Analyst - Access and Revenue - Healthcare

We are seeking a strategic and detail-oriented Senior Business Analyst to lead initiatives that optimize patient access and revenue cycle performance across our healthcare organization.

This role will serve as a critical liaison between clinical operations, finance, IT, and patient services-leveraging data-driven insights to improve financial outcomes, streamline workflows, and enhance patient experience.

Hiring Range: $98,120/yr to $125,000/yr - commensurate with experience.

Key Responsibilities

Data Analysis & Insights


* Analyze patient access metrics (e.g., scheduling, registration, eligibility verification) and revenue cycle KPIs (e.g., denials, collections, AR days)


* Develop dashboards and reports to monitor performance trends and identify areas for improvement


* Conduct root cause analysis on revenue leakage, access bottlenecks, and payer issues


* Demonstrates high proficiency in the technical aspects of Patient Access, Accounts Receivable, and Financial Accounting to support financial operations by analyzing data, identifying trends, and driving strategic initiatives to optimize revenue cycle performance and financial reporting.

Strategic Planning & Optimization


* Collaborate with cross-functional teams to design and implement process improvements in scheduling, registration, billing, and collections


* Support initiatives to enhance front-end accuracy and reduce claim denials


* Evaluate and recommend technological solutions to improve access and revenue workflows

Reporting & Communication


* Present findings and recommendations to senior leadership with clear visualizations and actionable insights


* Translate complex data into business-friendly language for stakeholders across departments


* Maintain documentation of business requirements, process maps, and change management plans

Stakeholder Engagement


* Partner with IT, finance, clinical teams, and third-party vendors to align systems and processes


* Lead or support projects related to EHR upgrades, payer contract changes, and regulatory compliance


* Serve as a subject matter expert on access and revenue cycle best practices

Qualifications

Education & Experience


* Bachelor's degree in business, Finance, Healthcare Administration, or related field, or equivalent combination of education and experience.


* Certifications required and minimum of five years' experience in the following Epic applications: Access Data Model, Revenue Data Model, Cogito and Cogito Fundamentals.


* Minimum five years' data analysis experience with respect to identifying and defining source data using and writing SQL or data profiling tools.

SQL queries experience required.


* Proven track record of driving measurable improvements in access and revenue performance

Skills & Competencies


* Strong proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Pow...