Compliance Specialist II

Remote: You will be able to work from your home location in the United States.

PURPOSE AND SCOPE:
Supports FME’s mission, vision, core values and customer service philosophy.

Adheres to the FME Compliance Program, including following all regulatory and division/company policy requirements.

Collaborates with the appropriate personnel on selected Compliance related projects and processes.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Responsible for driving the FME culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Responsible for supporting all functions within the Compliance department with performing specific processes, such as Donations, Exclusions, License issues, audit steps, investigation interviews, training plans etc.
• Performs research independently related to Compliance Action Line (CAL) investigations and reports findings to the ECO and/or direct supervisor.
• Assists with documentation that supports proof of an effective compliance program.
• Takes part in department wide projects/workgroups and is assigned tasks to complete independently.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
• Works with appropriate parties and reviews all quarterly and annual proposed and final federal rules for assigned programs; provides summary updates to appropriate business owners; and assists business owners in identifying and implementing changes to policies and procedures as required by regulatory changes.
• Actively participates in the communication of the Compliance program.

Communicates important aspects of the compliance program and instills a culture within the organization through communication of regulations, healthcare laws, values and standards, as applicable.
• Provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.
• Largely works independently and autonomously; may refer to senior level staff for assistance with higher level problems that may arise.
• Escalates issues to supervisor/manager for resolution, as deemed necessary.
• Visibly demonstrates niche subject matter knowledge and continues to build on that expertise.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.

See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
• The physical demands and work environment characteristics described here are rep...