Driver

About Us

Excellent service is a tradition at the Sheraton Music City Hotel.

Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space.

With dedicated associates, we are poised to exceed our guest's every need.

Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members.

Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more.

Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel Team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner.

Essential Duties and Responsibilities


* Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.


* Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle.

Move from door post to and from other areas throughout the hotel in response to customer needs.


* Greet guests immediately with a friendly and sincere welcome.

Open car doors for arriving and departing hotel customers.


* Respond immediately to customer inquiries regarding hotel features, services, and assistance.

• Provide clear and understandable directions to hotel facilities and nearby attractions.


* Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.


* Listen, understand, and respond immediately to guest and associate inquiries and requests for assistance.


* Lift luggage, packages and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.


* Clearly communicate the features and services of the hotel facilities.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.


* Ability to ascertain information from luggage tags, claim checks and to id...