Senior Systems Engineer, Information Technology, Full-time

The position of Senior Systems Engineer plays a critical role in providing expert technology support, troubleshooting system and network issues, and deploying cloud and on-prem virtualized infrastructure. 

Responsibilities: 


* Provide on-site and remote assistance in resolving technology support issues; including providing after-hours support in an on-call rotation


* Support technology implementations/upgrades


* Pan and implement new project implementations


* Act as a customer technology expert and collaborate with cross-functional teams to design and implement IT solutions that align with customer objectives


* Troubleshoot system and network issues, identifying root causes and implementing effective solutions


* Design, deploy, and manage cloud and on-prem virtualized infrastructure


* Act as a point of escalation for junior members of the IT team


* Develop and maintain documentation related to system configurations, processes, and procedures


* Stay up-to-date with emerging technologies and industry trends, making recommendations for continuous improvement

Qualifications: 


* Bachelor’s degree in an IT related field or equivalent work experience preferred


* 5+ years of experience in troubleshooting, supporting, designing, and building Microsoft Windows domain environments; 10+ years’ experience preferred


* Healthcare industry experience and knowledge helpful


* Strong windows domain experience (Server 2016+) such as group policy and user administration


* Senior level knowledge of on-premise virtualization solutions (Vmware, Hyper-V, Azure Stack HCI, Nutanix)


* Email server administration (M365, Exchange) Office 365 or MCSE certification preferred


* Advanced proficiency in cloud environment architecture (Azure, AWS); enterprise storage solutions (Dell Isilon, HPE Nimble Storage); and networking concepts and technologies, including TCP/IP, DNS, DHCP and VLANs


* Proven ability to design, implement, and troubleshoot complex IT systems and infrastructure


* Experience implementing Windows, Active Directory and Exchange, Networking, IP Addressing, virtualization and storage at an enterprise level


* Excellent communication and service delivery skills, with the ability to articulate technical concepts to non-technical stakeholders


* Strong analytical and problem-solving skills, with a detail-oriented approach


* Ability to work independently and collaboratively in a fast-paced environment


* Industry certifications such as VMware Certified Professional (VCP), Cloud Architect Certifications, MCSE or equivalent

Location: ONSITE, Brooks Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216

Hours: 40 Hours per week 

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

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