Full time Front Desk

Job Title: Receptionist - Skilled Nursing Facility
Location: Santa Rosa Post Acute, Santa Rosa CA
Job Type: Full-Time

Salary Range $19-$20/hour

About Us:

Santa Rosa Post Acute is a compassionate and resident-centered skilled nursing facility dedicated to providing exceptional care to seniors.

We are seeking a friendly, reliable, and organized Receptionist to be the welcoming face of our facility and a key point of communication for residents, families, and staff.
Position Summary:

The Receptionist is responsible for managing the front desk, answering calls, greeting visitors, and providing administrative support to ensure smooth daily operations.

This role requires a warm demeanor, attention to detail, and the ability to multitask in a fast-paced healthcare environment.
Key Responsibilities:


* Greet and assist residents, families, visitors, and staff in a professional and courteous manner


* Answer and direct phone calls in a timely and friendly manner


* Manage sign-in/sign-out logs for visitors and staff


* Distribute mail, packages, and messages


* Maintain a clean and organized front desk and lobby area


* Provide administrative support to the nursing and administrative teams


* Comply with all confidentiality, privacy, and HIPAA regulations

Qualifications:


* High school diploma or equivalent


* Previous receptionist or front desk experience preferred, especially in healthcare or senior care settings


* Excellent communication and customer service skills


* Proficiency in Microsoft Office and general office equipment


* Ability to multitask, stay organized, and remain calm under pressure


* Compassionate and professional demeanor

Benefits:


* Competitive pay


* Health, dental, and vision insurance (for eligible employees)


* Paid time off and holidays


* Opportunities for growth and training


* Supportive and team-oriented work environment