Investigations Manager - Electronic Crimes Investigations

Come join our Global Security Team as an Electronic Crimes Investigator

As an Investigator within our Global Security team, you will be an integral part of the Electronic Crimes Investigations team, playing a crucial role in safeguarding the firm's employees and assets worldwide.

In this dynamic position, you will lead a team of skilled investigators, managing high-complexity fraud investigations and collaborating with law enforcement at local, state, federal, and international levels.

Your expertise will be pivotal in addressing fraud and technology risks, ensuring compliance, and protecting the firm's reputation.

This role offers a unique opportunity to make a significant impact by developing and implementing strategies to combat electronic crimes, while fostering strong relationships with key stakeholders and law enforcement agencies.

If you are a proactive and experienced professional with a passion for security and risk management, this is your chance to contribute to a vital aspect of our global operations.

Job Responsibilities:


* Manage the investigation process, gathering evidence for fraud investigations across all bank products.


* Supervise daily activities and assignments for a team of Electronic Crimes investigators.


* Communicate effectively with Lines of Business to correct system or process deficiencies.


* Liaise with Law Enforcement and CTC regarding cyber threats impacting investigations.


* Analyze and identify fraudulent transactions to mitigate reputation and financial risk.


* Ensure proper mitigation efforts on significant intelligence leads related to fraud and risk.


* Recognize opportunities for addressing fraud issues, risks, and exposures.


* Maintain strong relationships with federal, state, local, and international law enforcement agencies.


* Conduct investigations of significant fraud events when necessary.


* Understand online and call center authentication tools and strategies.

Required qualifications ,capabilities and skills


* Minimum of 8+ years experience in Investigations, Compliance, or Risk


* Knowledge of financial fraud trends and investigative techniques leveraging technology.


* Understanding of bank systems used for fund movement, such as ACH and Wire Transfer.


* Basic understanding of cyber organized criminal groups and electronic crimes.


* Familiarity with SAR regulations and quality expectations.


* Clear understanding of bank instruments and payment systems.


* Thorough understanding of industry data security trends related to fraud vectors.


* Advanced knowledge of PII security best practices.


* Ability to effectively communicate and collaborate with business stakeholders and external resources.


* Strong knowledge of computers and general data processing controls.

Preferred qualifications ,capabilities and skills


* Experience presenting to an audience regarding fraud or investigations.


* Experi...