BEER-WINE-LIQR/GROWLER STATION ATTENDANT
Position Summary:
The Wine and Beer Consultant will create an outstanding customer experience through exceptional service while establishing and maintaining a safe and clean environment that encourages our customers to return.
Assist department and store management in reaching sales and profit goals, as well as inventory objectives.
Embrace our Customer 1 st strategy through sales plan execution, display planning, pricing/signage maintenance, and vendor management while demonstrating the company's core values of respect, honesty, integrity, diversity, and safety of others.
Desired Previous Job Experience
* Beer/Wine/Liquor experience in service industries.
* Certifications such as Certified Specialist of Wine, Certified Wine Educator, or Court of Master Sommelier membership.
Minimum Position Qualifications:
* Must be 21 or older and legally eligible to work for an ABC license.
* Working knowledge of Microsoft Office.
* High School Graduate or GED equivalent.
Essential Job Functions:
* Practice and promote exemplary customer service, including greeting every customer, answering questions, and
offering information and suggestions of products.
* Respond to all customer calls or requests within 24 hours.
* Schedule and execute engagement events by conducting in-store tastings, following the division specials promotions calendar, and supporting tastings scheduled through third parties.
* Gain and maintain knowledge of products sold, pronunciation, origin and definition of industry terms.
* Execute the adult beverage category display plans and special in-store promotions in consultation with store management.
* Ensure that federal, state, and local Alcoholic Beverage Control (ABC) guidelines are always met and check for valid identification of bar patrons.
* Drive sales by executing sales plans, corporate programs, and following merchandising standards.
* Stay current with seasonal and/or local trends in the industry.
* Work with store management and/or department managers to execute primary display and cross merchandising programs.
* Maintain accurate signage and follow division standards for display signage and shelf tags, including 90/20 sections.
* Conduct scan audits daily to ensure that tags and signage are accurate.
* Maintain electronic updates for TapHunter and Digital Chalkboard.
* Order appropriately, manage Computer Assisted Order (CAO) entries, and manage days' supply to meet the division's goals.
* Inspect the department for low stock, out of stocks, variety, rotation, taking corrective action when necessary.
* Communicate stock status/needs and sales plans to distributors.
* Using guideline methods, accurately fill, seal, and ring up customer growler orders.
* Serve food and beverage orders to bar area patrons.
* Accurately process customer transactions at the POS system.
* Maintain supplies, equipment, cl...
- Rate: Not Specified
- Location: Henrico, US-VA
- Type: Permanent
- Industry: Finance
- Recruiter: Kroger
- Contact: Not Specified
- Email: to view click here
- Reference: 143228
- Posted: 2025-07-31 09:11:49 -
- View all Jobs from Kroger
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