Data Analyst

Health, Housing and Homeless Services (H3) is a division of Contra Costa County Health Services.

The Health, Housing and Homeless Services Division integrates housing and homeless services across our health system; coordinates health and homeless services across county government and in the community; and works with key partners such as the Employment and Human Services Department, the Housing Authority, school districts, housing providers, law enforcement and cities to develop innovative strategies to address the community’s health and social needs (https://cchealth.org/h3/). 

H3 holds multiple roles within Contra Costa’s Homelessness Continuum of Care (CoC).

One of H3’s primary roles is functioning as the Homeless Management Information System (HMIS) Lead Agency.

The HMIS is the central database to collect, track, analyze and report uniform client and activity data regarding the provision of shelter, housing, and services to individuals and families experiencing homelessness or who at risk of homelessness within the Contra Costa CoC region.

The Data Analyst will be responsible for a variety of data and administrative tasks related to the HMIS, including but not limited to HMIS usage across partnering agencies, data management, analysis, dashboard and report development, and monitoring of programmatic and client level data.

Salary: $27.92 - $32.33 Hourly

ESSENTIAL FUNCTIONS

• Collect, maintain, and store HMIS User Agreements.

• Ensure HMIS end user adherence to workstation security policies

• Detect and respond to violations of the HMIS Policies and Procedures

• Generate and build reports and dashboards using HMIS reporting tools.

Use statistical methods to analyze HMIS program-level data.

• Work with a variety of H3 and CoC stakeholders to create a prioritized list of data needs and translate to useful reports.

• Identify and recommend new ways to streamline program operations and processes using data.

• Use data to create models that depict trends in homelessness and subpopulations.

• Provide 1st level HMIS troubleshooting and technical support to program staff.

• Attend HMIS-related meetings and trainings as requested for licensing and proficiency and as required in the HMIS Policies and Procedures.

• Monitor data quality at both the program, agency, and system level and work with program managers to develop data quality improvement benchmarks.

• Provide administrative support to the Homeless Program office including drafting user manuals, wiki guides, creating forms, invoices, and generating reports as needed.

• Other duties as assigned by the H3 Project Manager, H3 Program Director, and/or HMIS System Administrator

JOB QUALIFICATIONS

• Ability to collaborate effectively and work as part of a team. 

• Strong attention to detail. 

• Strong technical aptitude.  Must have experience with online database applications and must be able to quickly learn new specialized computer/database...