Business Support Coordinator

This position is based out of our headquarters in Boca Raton, FL, however we are open to remote candidates (EST preferred) - US based only.

Who We Are Looking For :

We are seeking someone who possesses the following qualities:



* Exceptional ability to organize and prioritize tasks with minimal supervision.


* Effective time management and adept problem-solving skills.


* Strong interpersonal skills, both verbal and written.


* Unwavering attention to detail coupled with outstanding organizational prowess.


* Capability to handle multiple projects concurrently.


* Proficiency in facilitation and presentation, ensuring clear communication .


* Confidence and assertiveness in approach.


* Dependable and responsible with an innovative mindset.


* Skilled in negotiation and adept at building rapport.


* Proven track record of consistently delivering results within agreed-upon timelines.


* Technologically savvy, particularly proficient in Microsoft Office applications such as Word, PowerPoint, Outlook, and Excel.

Additional experience in Salesforce is preferred though not a requirement.

What You Will Work On :



* Receive and study RFP/RFI documentation, identifying key points for stakeholder group awareness, clarifying needs, coordinating kick-off meetings , and attending strategy meetings for coordination of bid process.
+ Develop proposals by assembling information including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of performance, and evaluation; writing, revising, and editing drafts including executive summaries, conclusions, and organization credentials.
+ Meet proposal deadlines by establishing priorities and target dates for information gathering, writing, designing , reviewing and approval , and coordinating requirements with contributors.


* Liaise with the relevant teams to confirm service offerings and entitlement based on each client's contract.


* Communicate significant issues or concerns to relevant internal stakeholders.


* Assist in client relations, post RFP or proposal award.


* Facilitate client and employee check ins with new and existing GSOC site locations.


* Provide resources and assistance to new GSOC locations to ensure seamless integration.


* Maintain current knowledge of company strategies and technological/product development and participate in User Acceptance Testing of technology enhancements as needed.


* I dentify opportunities, develop innovative solutions, and effectively communicate a vision for driving growth.


* Develop/build and implement new processes and procedures to enhance performance within Business Operations verticals.


* Establish and maintain team key performance indicators (KPIs) to monitor performance metrics and track progress against strategic initiatives.


* Assist in the planning and execution of all people an...