Account Manager

Lynden Transport is looking for an Account Manager who maintains and grows local territory accounts/relationships and manages all sales activities related to the assigned territory for the company by performing the following duties.  Sells transportation and logistics services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.

Leads by example, works hard and smart, building trust based relationships with customers within his/her assigned territory, is a team player and helps bring the best out of himself/herself and his/her peers while assisting customers, and while helping each other to be high achievers.  Systematically works a sales territory, sets goals, has targets and strategies for achieving the goals.  Works with other LTIA team members to serve and assist customers as needed.  Analyzes and resolves work issues, and/or assists in solving work issues.

Responsible for building relationships of trust with the shipping public.

Coordinates and confers with his/her peers and his/her Region Sales Manager and other personnel to coordinate company activities.  Keeps Region Sales Manager advised of changes within his/her assigned territory.  Stays informed of trends and activities occurring within the industry and within his/her assigned territory.   Utilizes selling concepts, tools, and techniques developed and/or provided by the Company.  Develops strategies, such as emphasizing overall value, to produce maximum profitable revenue.

Prepares proposals, bids and quotes to obtain business.  Quotes prices, credit and other terms; and prepares sales contracts for orders obtained.  Responsible for completion of related paperwork, uses the onboarding process, communications, and facilitates customer service activities.

Travels throughout assigned territory to call on regular and prospective customers to build relationships of trust, developing business and is responsible for discovering, developing, servicing and retaining customers within the assigned territory.  Confers with customers to evaluate and promote improved and expanded services and solutions.  Ensures professional handling of the company's product and services.

Responsible for making quality calls/visits on a regular basis.  Prepares and keeps reports of the calls and other business activities, including required sales reports and current customer record notes.  Keeps record of travel and entertainment expenses.

Maintains and develops relationships of trust with customers.  Meets all agreed to requirements of customers.   Is assessable to customers as needed.

May assist in special projects as requested.

Records, traces, and enters information on company computer system as required.  Makes inquiries from computer system.  Operates other simple business machines.  Maintains details of business transactions or other records as needed.  Reviews customers billing and service to assure we are performing properly and accur...