Technical Support Engineer

Who are we and what we stand for?

When you work for Schneider Electric you work for a company that is passionate about its people.

Our people vision says, Great people make Schneider Electric a great company.

We are proud to promote purpose, diversity, inclusion, learning and work-life integration - we're a great place to work and we are continually striving to be the best place to work!

Your Mission

We are looking for a good candidate to support all the technical inquiries r in Schneider for MEA countries.

Your Role - Magic happens when you bring great people together!

- Selection of the products complying to the customer requirements & application & Providing Legacy cross reference

- Advising other products suiting the customer (Up selling & Cross selling) ,Product Configuration &Troubleshooting the customer issue at the site

- Guide the customer for product operation & quick start

- Provide advanced technical Support to Customers.

Ability to reply on basic requests related to equipment.

- Responsible to facilitate promotional work shops / seminars .Participate as sales support in prescribing various Products for decision makers

- Responsible of getting continuous updates from Knowledge based and inform concerned parties.
Provide added value continuous improvement for the customer care .

Identify sales opportunity through customer contact with a reporting through cases to sales team.

- Specifications with the relevant product / price .

- Increase the level of customer satisfaction To be measured Quarterly through survey and random calls to insure the quality of reply.


* Bachelor University degree in an engineering profession ( Electrical, Mechatronics, Renewable energy, Electronics & Communications).

- Fluency in English is a must.

- This role requires working in rotational 8-hour shifts to provide 24/7 coverage, including weekends and public holidays, with two days off per week (floating schedule)

- Professional user of Microsoft Office.

- Working with team.

- Adhering to the principals & values.

- Learning & Researching.

- Adapting and responding to changes.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers...