Counter Salesperson/warehouse Teammate

Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as a Counter Salesperson/Warehouse Teammate.

About the Counter Salesperson Role:

You will:



* Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.


* Accurately process and fill Sales Orders generated at the sales counter.


* Attract and retain customers.


* Work with the PCM to establish revenue and margin targets.



* Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material.


* Provide customers with reliable information regarding product specifications, pricing, and availability.


* Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed.


* Ensure security and control is upheld at this primary point of customer contact.


* Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.



* Process cash sale returns and refund paperwork in accordance with Company policy and procedure.


* Inform supervisor of inventory levels or stock depletions that could impact customer service levels.


* Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.



* Successfully complete required safety and compliance training programs as assigned.


* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About the Warehouse Teammate Role:

You will:



* Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.


* Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.


* Act with a high attention to detail to ensure the highest levels of customer satisfaction.


* Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.



* Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.


* Complete necessary documentation for customer shipments delivered via third-party carrier.


* Load and unload trucks, operate warehouse forklift and other material handling equipment safely.


* Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.


* Ensure security and controls are in place and upheld to protect Profit Center assets.



* Maintain warehouse cleanliness, order, and safety.

Remove empty cartons, metal bands, pall...

Hajoca Corporation Job 8353 by eQuest