Shop Service Technician

As a Shop Service Technician, you will be responsible for troubleshooting, repairing, maintaining, and testing industrial pumps used in water, wastewater, and industrial processes in our facility.

The ideal candidate will possess a strong technical background, a keen eye for detail, and a passion for delivering high-quality service.

You will work closely with other technicians and our service team to ensure the timely and effective repair of pumps and associated components.

Essential Duties & Functions


* Pump Repair & Maintenance: Test, diagnose, dismantle, clean, repair, and refurbish a variety of industrial pumps, based on specifications and customer requirements.


* Perform maintenance tasks to ensure equipment is in optimal working condition.


* Disassemble, inspect, and reassemble equipment and components.


* Ensure all repairs meet or exceed industry standards and customer expectations.


* Use diagnostic tools and equipment to identify equipment performance issues.


* Provide technical analysis and recommend appropriate corrective actions.


* Perform tests to confirm repairs and verify equipment functionality post-repair.


* Creates bill-of-materials needed for refurbishment/repair of equipment.


* Quality Control: Ensure all repairs and maintenance are completed to the highest standards of quality and safety, following established work procedures, safety protocols, and best practices.


* Complete detailed service reports, including findings, repairs performed, and parts replaced.


* Assist with tracking and scheduling repairs to ensure timely completion and delivery.


* Communicate with customers as needed to provide updates on repair status or offer technical recommendations.


* Maintain a professional and positive demeanor when interacting with clients and team members.


* Work closely with other technicians, engineers, and management to improve repair processes, increase efficiency, and enhance service quality.

Minimum Qualifications


* High school diploma, GED, or equivalent


* Experience with industrial equipment performance testing and calibration.


* Knowledge of safety regulations related to industrial equipment and work environments.


* Strong written and verbal communication skills


* Forklift certified or able to pass and obtain certification


* Positive attitude, eager to learn and expand knowledge


* Ability to work independently and with a team


* Strong sense of time organization and urgency

Physical Demands


* Capable of lifting items up to 75 lbs.


* Regularly required to sit, stand, bend, reach overhead, and move about the warehouse


* Ability to pass a drug test, required.

Work Environment


* Warehouse: Standard warehouse equipment (Forklift, pallet jack, pallet racking, crates, etc.)


* Standard Weekly Job Hours, Monday through Friday: 40 Hours (8:00AM – 5:00PM).

Occasional evening and weekend work may b...