Business Office Assistant

Union Post Acute is a skilled nursing and rehabilitation facility with an excellent reputation located in Union, South Carolina, just a short distance from Spartanburg.

We offer a truly home like environment for all residents, whether in the 40 bed assisted living or the 88 bed skilled rehab.

Do you want to work in a friendly, professional, and supportive organization which is part of the largest skilled nursing facility group in South Carolina? Are you tired of the hustle and bustle of bigger cities and the challenges larger facilities can bring? Come see for yourself the small-town difference and what makes Union Post Acute a great place to work!

We are seeking a highly motivated and detail-oriented Assistant Business Office Manager with experience in long-term care healthcare billing.

This individual will play a key role in the daily operations of the business office, with primary responsibilities in insurance authorization, accounts receivable management, and collections.

The ideal candidate will demonstrate a strong understanding of payer requirements, excellent communication skills, and a commitment to supporting residents and families with financial services ?.

✅ Key Responsibilities:


* ? Obtain and verify insurance authorizations and pre-certifications for admissions and services.


* ? Coordinate with clinical and admissions teams to ensure timely payer approvals.


* ? Perform collections follow-up with insurers, residents, families, and responsible parties.


* ✉️ Make collection calls, send follow-up correspondence, and document collection activities.


* ? Assist with month-end close, including reconciling accounts receivable reports.


* ? Support private pay billing and Pending account tracking.


* ?️ Maintain accurate, confidential resident billing files (HIPAA-compliant).


* ? Respond to billing/insurance inquiries from residents, families, and payers.


* ? Provide backup support to the Business Office Manager when needed.


* ? Ensure compliance with company policies.

? Qualifications:


* ? High School Diploma required; Associate's degree in business or healthcare preferred.


* ? Minimum 2 years of experience in a business office role in a nursing home or healthcare setting.


* ? Strong knowledge of insurance billing, authorizations, and payer communications.


* ? Familiar with collection practices and AR aging follow-up procedures.


* ?️ Proficient in billing software (e.g., PointClickCare, MatrixCare) & Microsoft Office.


* ? Excellent communication, organization, and customer service skills.


* ? Ability to manage confidential information and meet deadlines.

? Work Environment:


* Based in a professional office setting within a skilled nursing facility.


* Includes sensitive interactions with residents, families, and third-party payers.

? What We Offer:


* ? Pay Range: $15...