Operations Supervisor- Image Services

If you want to make valuable contributions to your team and expand your knowledge, skills, and expertise in Home Lending Operations, then JP Morgan Chase has a great opportunity for you.

With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As an Operations Supervisor- Image Services in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank.

You will oversee a team and ensure that all team unit objectives and standards are consistently met.

Your flexibility will be key in problem-solving and helping employees assist customers to resolve their questions and concerns is a core part of what you do.

Job responsibilities


* Develop and lead a team


* Coach and lead by example to drive results


* Select and retain talent; responsible for performance management of that talent


* Have a customer focus


* Operate with a sense of urgency and use problem solving skills to resolve any issues that arise


* Influence internal and external partners and promote process improvement

Required qualifications, capabilities, and skills


* Experience leading a team


* Strong problem-solving skills


* Strong written and verbal communication skills


* Excellent relationship management skills


* Customer service experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any...