Outside Technical Sales & Service Representative

Your Job

John Zink (JZ) is seeking an Outside Technical Sales and Service Representative to join our team.

In this role, you will primarily focus on supporting our preferred partners by providing on-site assistance and expertise related to their current and future fired equipment assets.

The ideal candidate for this position should possess a solid technical knowledge of combustion and be familiar with the various equipment supplied by JZ.

Your main objective will be to drive profitable growth by identifying opportunities related to combustion equipment and supporting existing end users who value the KES ET&S services and products.

The range of products you will be working with includes process burners for heaters, flares, thermal oxidizers, boiler burners, and vapor recovery systems for John Zink.

Additionally, you may also deal with packing, demister, trays, tower internals for our Koch-Glitsch entity, and heat exchangers for our Koch Heat Transfer entity.

REMOTE: This role will work remotely out of the Houston, TX region.

What You Will Do


* Service and support engagement with end users through the life of their assets from engineering studies through end of life of assets (revamps, upgrades, decommissioning)


* Anticipate, conceptualize, and present value added complex solutions leveraging all KES brands across Refinery, Petrochemical, and Power End User sites


* Drive new initiatives by prospecting for new potential preferred partners with those needs


* Own end user turnarounds and drive development, quoting, and closeout activities for all associated opportunities


* Bring back Voice of Customer to the organization to help us better align with future customers' needs - generate future profitability


* Convince customers our solutions and expertise can help them meet their goals across a variety of needs


* Target your interaction with decision makers at sites to maximize our understanding of what they value and their pain points


* Generate qualified leads and be integral in acquiring orders for assigned markets


* Grow the Combustion Construction Service Business year over year with end user sites

Who You Are (Basic Qualifications)


* Refinery and/or Petrochemical experience


* Experience establishing and growing customer relationships


* Ability to travel up to 50% of the time


* This role is not eligible for visa sponsorship

What Will Put You Ahead


* Experience with fired equipment including tuning, troubleshooting, and commissioning process burners, flares, thermal oxidizers and/or boiler burners


* Knowledge of combustion equipment and service offerings


* Industrial sales experience


* Experience using Salesforce as a CRM, including reporting

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This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

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