Team Leader, Guangzhou Airport

Key Responsibilities


* Assists Store Manager to manage and oversee the daily store operations
协助店经理管理及监督店面日常营运工作


* Supervises and motivate a team of sales staff to provide excellent customer service, build client relationships and achieve sales targets
领导并激励销售人员提供优质服务，建立良好的客户关系并达到销售目标


* Ensures store presentation is consistent with our brand image
确保产品陈列与品牌形象保持一致


* Identifies and handles client enquiries and concerns
着手并处理客人询问及投诉


* Coordinates with the team on the execution of sales plans, marketing events and promotion programs
协助执行销售计划，市场活动及促销项目


* Manages inventory and coordinates the delivery of products
库存管理及协调货物收发


* Ensures proper security measures are enforced
确保店铺资产的安全


* Assists in sales staff development by providing on-the-job training, product training, etc.
通过在岗培训或产品培训等帮助销售人员得到一定的个人发展

Requirements & Capabilities


* At least 5 years of relevant experience in high-end fashion, luxury industry or in similar capacity, airport experience plus

至少 5 年相关行业经验，机场经验更佳


* Passion in retail industry with good selling skills

对零售行业保有热情并拥有良好的销售技巧


* Likes fashion and appreciates quality products

热爱时尚及高品质的产品


* Fluent in Mandarin.

English and/or French is a plus

普通话流利，能说英语和 / 或法语者优先


* Must be a good team player, service oriented and sales motivated

具有团队合作精神，服务及销售意识


* Strong team building and communication skills

良好的团队建设及沟通能力


* Hands on computer knowledge of MS Office

一定的 MS 电脑操作能力"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide.

Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.

The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.

Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"