Pump World Applications Engineer

The Pump World Applications Engineer position focuses on technical sales and also provides product application, quotation, and post-sale product support to Pump World customers.

JOB DUTIES:

Sales & Customer Support


* Provide application, quotation, and post-sale product support to customers.


* Review and analyze cost accounting data on sales orders to ensure accurate margin reporting and alignment with established profitability targets.


* Serve as the point of contact for vendor-related sales and service issues between customers and vendors


* Work with FCG sister companies to leverage relationship sales across our network of vendors and customers

Vendor & Product Management


* Manage relationships with assigned vendors.

Build strong, strategic relationships to ensure timely issue resolution, drive continuous improvement, and secure optimal vendor discounts.


* Assist in pulling and verifying parts for sales orders and incoming shipments.


* Test and verify products received from vendors and customers.


* Occasionally, modify or calibrate components to meet customer needs.

New Product Line Onboarding & Growth


* Identify and evaluate new product lines for potential onboarding based on market demand and strategic fit.


* Work with website, IT, and ERP teams to integrate new product lines into internal systems.


* Coordinate with the web team to ensure accurate and optimized product listings.


* Attend vendor training and provide internal education on new product offerings.

Training & Market Strategy


* Organize internal cross-departmental training to enhance technical and sales knowledge.


* Analyze market trends quarterly to identify new opportunities and areas for growth and coordinate advertising campaigns.


* Collaborate with leadership to set sales goals for new product lines.

TRAVEL:

This role may require occasional travel for vendor training, industry events, or customer visits.

All business travel is company-paid and planned with adequate notice.

ESSENTIAL KSA's (Knowledge, Skills, Abilities):


* Engineering background with strong technical, sales, and business acumen.


* Excellent time & workload management skills.


* Proven relationship-building and vendor negotiation skills.


* Critical thinking—using logic and reasoning to identify the strengths and weaknesses of solutions.


* Initiative and ability to work both independently and as part of a team.


* Strong attention to detail.


* Excellent verbal and written communication.


* Ability to analyze market trends and contribute to growth strategies.


* Strong proficiency in ERP systems (e.g., NetSuite) and general business software.

OTHER REQUIREMENTS:Associate's Degree in Mechanical, Electrical, or General Engineering required; Bachelor's Degree preferred.
Minimum of 2 years' experience in technical sales or product support, preferably in a B2B environment.
Experience with ERP...