Claims Clerk
Under direct supervision, performs a variety of claim clerical support duties for the Service Center or for the Claim Office.
* High school diploma or GED; or the equivalent in related work experience.
* Must demonstrate basic knowledge of computer operations and of claim file systems and procedures.
* 2 yrs administrative experience preferred but not required.
* Proficient in the Microsoft suite of products and like systems.
* Must be capable of working in a fast paced environment.
* Must be flexible, adaptable, and have excellent multi-tasking skills.
* Must be technically proficient.
* Excellent oral and written communication skills are essential.
#LIEM3
* Matches proper file and/or claim number on unidentified correspondence by use of the various automated systems for mail delivered by USPS/ACS/Unmatched mail queue in ODM.
* Types a variety of material such as letters, benefit notices, or memorandums for medical appointment, attorneys, or external clients.
* Performs control operator functions for various Service Center or Claim Office data systems.
* Retrieves and/or re-files items from central storage facility and maintains accurate records of file activity.
* Receives dock and messenger service deliveries and verifies accuracy of delivered material.
* Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing.
This will include shipping/receiving computer equipment.
* Performs a variety of clerical duties such as answering telephones, taking messages, dispersing faxes, making payments, sort/preparing files, and data entry.
* Assists in updating jurisdictional notices and manuals used in the office.
* Pulls files from storage for in-house state audits.
* Prepares files in electronic form for state audits (payment history, file notes, and gathering medical reports).
* Contacts agents and insured on routine claims to obtain coverage information or obtains through the various systems.
* Issues payments, requests wage information for the adjusters, orders surveillance, and completes medical calls to obtain the current work status.
* Schedules medical appointments and sends all appropriate correspondence relating to that appointment.
* Performs other related work as required or requested.
* Upholds the Crawford Code of Conduct.
- Rate: Not Specified
- Location: Denver, US-CO
- Type: Permanent
- Industry: Finance
- Recruiter: Crawford & Company
- Contact: Not Specified
- Email: to view click here
- Reference: 2434
- Posted: 2025-07-09 08:35:24 -
- View all Jobs from Crawford & Company
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