Patient Scheduling Specialist - Pediatric Specialties

Work Schedule :

100% FTE, 40 hours per week.

Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM.

Hours may vary based on the operational needs of the department.

Be part of something remarkable

Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.

We are seeking a Patient Scheduling Specialist to:


* Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.


* Assist patients and their families with their appointment scheduling needs.


* Make outgoing phone calls to patients to schedule their appointments.


* Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

At UW Health, you'll receive:


* Generous benefits package, including health insurance, and paid time off.


* Professional growth and career advancement opportunities available.


* Free bus pass to get to and from work.

Education :

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelors degree in Business Administration, Healthcare, or other related field.

Work Experience :

Minimum - One (1) year of previous experience in an office or customer service environment.

Preferred - Previous experience working in healthcare.

Previous experience scheduling of patients.

Previous experience with answering phones, greeting clients and customers in person.

Our commitment to Social Impact and Belonging :

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer.

Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.

It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

American Family Children's Hospital in Madison, Wisconsin is a Magnet designated facility that provides specialized care in a healing environment designed especially for pediatric patients and their families.

American Family Children's Hospital is a comprehensive pediatric medical and surgical center, with nationally recognized pediatric specialists in a wide range of fields.

It is also home to our Level One Pediatric Trauma Center and Level IV NICU , which cares for the tiniest patients throughout Wisconsin and beyond.

Job Description

UW Hospital and Clinics benefits