Front Office Coordinator/Customer Service Representative

At Stewart, we know that success begins with great people.

As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S.

News & World Report, and a 2025 Top Workplace by USA Today.

We are committed to helping you own, develop, and nurture your career.

We invest in your career journey because we understand that as you grow, so does our company.

And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve.

You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve.

Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies.

To learn more about Stewart, visit stewart.com/about. 

More information can be found on stewart.com.

Get title industry information and insights at stewart.com/insights.

Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Blends front office coordination, customer service, and sales support.

Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share.

Provides administrative and specialized operational support to office visitors, clients, and sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.

Job Responsibilities


* Responsible for answering routine questions and issues about products and services from internal and external customers


* Fulfills service requests for title orders, property information, recorded documents, sales or marketing reports


* Effectively resolves inquiries or escalates concerns in a timely fashion


* Performs a wide range of support functions to assist in departmental processes


* Follows clearly defined procedures to complete daily tasks and responsibilities


* Maintains a clean, organized, and professional front office environment


* Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion


* Uses basic communication skills to address internal and/or external clients and/or team members


* Individual contributor working under direct supervision with little autonomy


* Performs all other duties as assigned by management

Education


* High school diploma required; Bachelor’s preferred

Experience


* Typically requires 0-2 years of related work experience

Equal Employment Opportunity E...