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Executive Meeting - Conference Services Manager

About Us

The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community.

The hotel has recently revitalized its public spaces, meeting rooms and guest rooms.

At the Westin, our associates are treated like family.

We offer competitive salaries, a complementary hot lunch, MARTA discounts and free self-parking.

We also offer a variety of great incentives and participate in many community service projects.

This hotel's motto is "Respect~Family~Trust".

Apply today to join our great organization!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Executive Meeting Manager will play a pivotal role in driving revenue for the hotel by proactively selling and managing small to mid-sized group business, primarily focused on events with 10 to 20 room nights.

This position requires a keen eye for detail, exceptional organizational skills, and a passion for delivering unparalleled Westin service.

This role will be a dual CSM, with the occasional servicing of mid-sized convention groups based on demand.

RESPONSIBILITIES

Sales and Revenue Generation:

Proactively solicit new and past group business from all markets and regions, with a focus on maximizing revenue for all hotel departments (rooms, food & beverage, meeting space, audio-visual, etc.).

Identify and qualify potential leads, conduct site inspections, and present compelling proposals that align with client needs and hotel capabilities.

Negotiate contracts, ensuring favorable terms for both the client and the hotel.

Achieve or exceed assigned revenue goals and sales targets.

Meeting Planning and Execution:

Act as the primary liaison between clients and hotel operations departments, ensuring seamless communication and execution of all event details.

Administer sales agreements and meticulously detail all aspects of the event, including food and beverage, room rental, audio-visual requirements, and auxiliary services.

Develop and manage event budgets, ensuring profitability while meeting client expectations.

Coordinate and work closely with internal teams (Catering, Banquets, Front Office, Housekeeping, and Engineering) to ensure all aspects of events are executed seamlessly and to Westin brand standards.

Anticipate client needs and proactively address potential issues, providing exceptional customer service throughout the planning and execution phases.

Excellent knowledge of computers, specifically CITY, Word, and Excel.

Actively participate in industry related organizations (NACE, MPI)

Conduct post-event follow-up to gather fe...




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