Case Builder - Veterans Evaluation Services

Description & Requirements

Maximus is currently hiring for Case Builders to join our Veterans Evaluation Services (VES) team.

This is a remote opportunity.

The Case Builder is responsible for translating rudimentary VA exam requests into highly detailed, organized cases that the provider can readily use to evaluate a Veteran's conditions.

Case Builders streamline the evaluation process by allowing Providers to evaluate Veterans more efficiently.

Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.

That wage rate will vary depending on locality.

An applicant's salary history will not be used in determining compensation.

Essential Duties and Responsibilities:
- Read and comprehend the exam request.
- Check veteran's previous cases for overlapping information and other issues.
- Draft and submit clarification inquiries to the VA to better understand the information contained, or resolve any inconsistencies that exist, within the exam request.
- Enter information into the software for the doctor to be able to utilize during and after the appointment.
- Ensure providers have the necessary documentation and medical records to properly evaluate Veterans.
- Research medical conditions and new information when necessary.
- Identify and include all relevant worksheets and diagnostics requested by the VA.
- Appropriately draft and format questions the VA would like the Provider to address.
- Communicate with other departments to share relevant information when necessary in order to best complete the case.

- Responds promptly and appropriately to messages from supervisors, co- workers, and other departments.

In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire.

Travel is not permitted, and you are required to remain at your designated home location for all work activities.

Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.

will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.

New hires will not be exempt from using company provided equipment.

Home Office Requirements Using Maximus-Provided Equipment:

- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- Private work area and adequate power source

- Must currently and permanently reside in the Continental US

Minimum Requirements

High school diploma or GED required.

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other lega...