Business Process Analyst II

The Riverside County Facilities Management (FM) Department is seeking a skilled and detail-oriented Business Process Analyst II (BPA) to assist in streamlining business processes and improving operational efficiency in support of the Department.

The BPA responsible for conducting comprehensive system analysis and business process design by evaluating current and proposed operations, identifying opportunities for improvement, and leveraging available and emerging technology solutions.

The analyst performs cost-benefit analysis to support efficiency initiatives and recommends optimal hardware and software configurations.

Additionally, the role involves developing and documenting user requirements for both new and existing utility systems, processes, and applications.

The analyst prepares and maintains detailed project documentation, feasibility studies, reports, and ensures adherence to quality assurance and control standards throughout all phases of the project lifecycle.

Preferred Skills and Qualifications:


* Experience in process improvements, like Lean Six Sigma methodologies or any others, program efficiency/implementation


* Strong background in business process analytic solutions and implementation.


* Reporting capabilities to track project progress, resource allocation, and outcomes.


* Ability to manage multiple projects and deadlines in a fast-paced environment.


* Strong interpersonal skills and the ability to work effectively with diverse teams and stakeholders.


* Excellent problem-solving, analytical, and organizational skills.

Meet the Team!

Riverside County Department of Facilities Management provides property management and operations services for county owned and leased facilities throughout the 7,200 square miles of Riverside County and over 14 million square feet of space.

The department is responsible for keeping county buildings safe, comfortable and productive for both county staff and the public.• Conduct system analysis and design of business process involving evaluation of current and proposed information; determine available and emerging technology hardware and software; provide cost and benefits analysis for energy efficiency improvements.

• Develop and document user requirements for new and existing utility systems, processes and applications; prepare and maintain project documents, requirements, reports, feasibility studies, and quality assurance for controls standards.

• Select and recommend software based on systems analysis, evaluation of products and vendors; create requests for proposals (RFPs) or requirement specifications.

• Serve as business process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's the Energy program; provide functional support, analysis and design specifications, as needed, to programming staff.

• Coordinate and participate in the design and evaluation of business processes required for the implem...