Operation Lead

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Supply Chain Deliver

Job Sub Function:
Warehouse & Distribution

Job Category:
Professional

All Job Posting Locations:
Guaynabo, Puerto Rico, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

Direct, coordinate, develop, and manage the storage and distribution process for medical devices in Puerto Rico, pursuing a business integration process that creates a sustainable competitive advantage in the market, ensuring compliance with service agreements with the 3PL, in coordination with Deliver's regional strategy.

Responsibilities:

• Oversees the 3PL's daily activities with an emphasis on inventory management, receiving, warehousing, and distribution.
• Ensures compliance with standards and GMPs aligned with regulatory agency requirements.
• Ensures warehouse facilities are maintained in accordance with our standards.
• Responsible for overseeing the 3PL's logistics to customers, ensuring transparent order delivery execution in accordance with our customers' expectations and business objectives.
• Responsible for the relentless execution of customer service with internal and external customers.
• Manages customer and 3PL expectations and ensures that appropriate change processes are followed in the event of new requirements, in accordance with our policies.
• Proactively identifies opportunities for improvement and evaluates their implementation within the business's strategic objectives.
• Supports budget and capital processes and execution within the scope of their role.
• Ensures quality standards and policies are followed within the team and with third parties related to the operation.

including legal and regulatory requirements
• Responsible for investigating, documenting, and developing preventive and corrective actions for all non-conformance events, recording them in our Quality system
• Responsible for internal, external, regulatory, and financial audits
• Develops and recommends changes to operational processes, equipment, or facilities for improved material management
• Supports the realistic development and achievement of KPIs through ongoing monitoring and communication
• Interacts effectively...