Banquet Captain

Banquet Captain

Are you passionate about delivering exceptional experiences and ensuring that every event runs smoothly from start to finish? Do you excel at leading a team to execute a flawless event? If so, the role of Banquet Captain may be the perfect opportunity for you! As Banquet Captain you will:

• See and the Guest's Vision - checking the BEO and ensuring all is set to expectations, with an eye to upselling / suggestive selling where appropriate.

• Be A Point Person - as the Captain your manager will looking to you to ensure all is set up as envisioned and the guest may be looking to you if something does not quite meet their needs or if they have questions/concerns so you need always to be focused on the event and ready to deal with anything that arises.

• Be Hospitality - providing friendly, professional service to wow the guest and inspiring / training / directing your team with this same "can do" attitude so each event goes off without a hitch.

• Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures.

Anticipate problems and call management as needed.

A current ServSafe certificate/alcohol certification is required.

Job Requirements

At least 2 years of progressive experience in a food & beverage, with prior supervisory experience preferred.

Effective verbal and written English communication skills are necessary to be successful in this position.

Regular use of a computer, business equipment and software is expected.

Long hours sometimes required.

Medium work with the need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Ability to work under variable temperatures and noise levels.

Must be able to stand and/or walk for lengthy period of time and have the ability to bend, stretch, twist or reach with your body and your arms.

Must work well in a high energy / high stress environment and have the ability to multitask.

The Woodcliff Hotel and Spa is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.