Quality Assurance Coordinator (Remote in New York)
Description & Requirements
Maximus is currently hiring a Quality Assurance Coordinator to support the New York State Office for People with Developmental Disabilities (OPWDD).
Maximus conducts conflict-free assessments for individuals who have intellectual and development disabilities on behalf OPWDD.
For individuals ages 17 and younger, assessors utilize the Child and Adolescent Needs and Strengths (CANS) comprehensive assessment tool that helps to identify a child's strengths and needs, providing essential information for care planning and connecting individuals to appropriate services.
As a Quality Assurance Coordinator, you will audit calls to identify trends, ensure compliance, and support overall service quality.
You will also provide training for new hires and conduct refresher sessions to reinforce best practices.
The ideal candidate has experience with CANS/CAS projects, a strong attention to detail, and a background in quality assurance or training within behavioral health or social services environments.
This is a fully remote position open to candidates in New York State or the surrounding region.
Why Maximus?
At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of t...
- Rate: Not Specified
- Location: New York, US-NY
- Type: Permanent
- Industry: Finance
- Recruiter: Maximus
- Contact: Not Specified
- Email: to view click here
- Reference: 29671
- Posted: 2025-06-13 09:19:50 -
- View all Jobs from Maximus
More Jobs from Maximus
- Receiving and Inspection Lead (Bloomington, MN)
- Dimensional Inspector I (Albany, OR)
- Health Service Leadership Development Program (HSLDP) Associate
- Quality Review and Pharmacy Technician Audit Lead Analyst - Express Scripts - Remote
- Financial Leadership Development Program Associate (MBA/CPA)
- RN Quality Specialist- Telephonic Registered Nurse II - Accredo - Work from Home, Anywhere, USA (Com
- Business Analytics Advisor-Payment Integrity Team (Hybrid)
- Senior Account Manager - Hybrid - Express Scripts
- Customer Service Call Center Representative - Accredo - Remote
- Warehouse Material Handler
- Nurse Practitioner - Anew Palliative Care
- RN Case Manager - Anew Hospice - Lafayette
- Nurse Practitioner - Anew Palliative Care - Crawfordsville/Lafayette/Kokomo
- Admissions Nurse RN - Anew Hospice
- Clinical Concierge (LVN-Cert Medical Assistant) PD
- Advanced Practice Provider Casual Per Diem
- Route Relief Utility Driver
- Primary Care Physician
- Production Supervisor AM Shift
- Counter Sorter