Conference Services Manager

About Us

Here in the Empire City of the South, Kimpton Sylvan Hotel stands poised between skyscrapers and tree-canopied estates.

Originally constructed in 1952, Kimpton Sylvan is newly reimagined as a boutique hotel perfect for business and leisure travelers alike.

Its design pays homage to the building's mid-century roots while looking forward with bold, contemporary art and accents.

Of course, design is only the beginning.

We've brought a taste of the Buckhead experience right inside our walls.

Join us at our restaurant, an old-school supper club serving modern takes on continental American classics.

Step up to an elevated bar for a signature Old Fashioned.

Wander out to our whimsical garden bar for a glass of wine under thick foliage of mature trees.

In fact, the arboreal abundance in our back yard inspired the name "Sylvan"-derived from the Latin word "silva," meaning forest.

Upstairs, our rooftop bar is a starlit wind-down before retiring to your guestroom.

We can't wait to welcome you to timeless hospitality, Kimpton Sylvan style.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Essential Duties and Responsibilities


* An understanding of both monthly forecasting and the annual budget process.


* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.


* Optimize room rental charges.


* Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.


* Actively participate in industry related organizations (NACE, MPI).


* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.


* Comfortable with hotel site inspections and client presentations.


* Excellent creative skills to provide innovative set-ups, menus, and functions for groups.

Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.


* Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.


* Provide overall direction, coordination, and ongoing evaluation of operations.

Detailed execution of all banquet event orders generated by the Convention Services Department.


* Experience providing Audio/Visual equipment and operating Audio/Visual as a profi...