Bellman/Luggage Assistant

About Us

Experience the Thrill of Downtown Salt Lake City at the Marriott Downtown at City Creek.

Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors.

Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events.

This fast-paced environment provides a dynamic and rewarding workplace.

We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes.

We are also committed to your professional growth, fostering a supportive environment that encourages career advancement.

Ready for Your Next Adventure? Apply today and discover a rewarding career at the Marriott Downtown at City Creek.

We're more than just a hotel; we're a community of passionate individuals dedicated to providing exceptional guest experiences.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Essential Duties and Responsibilities


* Show guests to room assisting with their luggage.


* Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.


* Check luggage for hotel guests both for day and overnight.


* Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.


* Open doors and greet guests in a friendly and courteous manner.


* Maintain the cleanliness of the bell stand, lobby, and baggage room.

Keep lobby door and windows clean when not busy with guests.


* Post the daily events board and entertainment board in the lobby.


* Maintain an open communication line through all shifts by proper use of intershift log.


* Deliver messages and valet to guest rooms.


* Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.


* May perform the duties of a valet as required.


* Assist front desk with key inventory twice weekly.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* High school diploma or equivalent required.


* Hotel experience preferred.


* Ability to communicate with guests, respond to question...