Sales Operations Analyst, Sr

About Us:

How many companies can say they've been in business for over 177 years?

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

The overall goal of this job is to enable and optimize sales team execution, productivity and performance through real time sales/product report generation and analysis, ROI calculations for customer contract negotiations, while aligning cross-functionally to collaborate on initiatives and projects to shorten the sales cycle.

This role will develop data-driven strategies to drive sales team performance.

Areas of focus are: analysis of market, competition and trends, generating insights to support decision-making and the achievement of the company's commercial objectives.

Will often provide analysis on customer purchasing patterns, customer segmentation and generate insights on customer product mix and enhancements, in effort to support the continued growth and profitability of the Eye Care Professional and Retail channels.

The Senior Business Analyst will be responsible for seeking approvals on West ECP/Retail custom and strategic contract requests, and providing auditing/reporting support for analyzing ROI and custom contract compliance.

This individual is also responsible for creating win-win relationships with customers and internal partners as this is the cornerstone for delivering the Carl Zeiss Vision (CZV) promise of world class optical products and services.

Sound Interesting? Here's what you'll do:



* Utilize tools such as Essbase and Power BI to generate periodic and ad-hoc reports to analyze customer purchasing patterns, customer segmentation and generate insights on customer product mix and enhancements, to support continued growth and profitability of the ECP channel.


* Analyze performance indicators (KPIs), customer behavior, and market trends to recommend strategic actions.


* Create reports and dashboards to track goals, sales pipeline, and growth opportunities.


* Conduct margin analyses, secure approvals from Senior Management and work with Legal and Sales teams to create custom agreement requests for the company and its customers.


* Track, monitor and report on the status of Buying Group and strategic/custom agreement requests in process, and post activation, providing profitability reviews and reports to Management regularly, to help influence the development o...