Operations Quality Enrichment Director

Under the direction of the Legal Department, the Quality Enrichment Program Director, Operations is responsible for enhancing a culture of providing quality care and services to residents, promoting regulatory compliance, and advancing compliance with policies and procedures.

This role achieves these endeavors by leading strategic peer review enterprises focused on community operations and resident services.Conducts strategic peer review visits at senior living communities with a focus on community operations and resident services including, but not limited to, (1) quality standards, (2) regulatory compliance, and (3) compliance with policies and procedures.

Assess risk related to the operation of senior living communities and resident services.Compiles and reports privileged and confidential findings f to the Legal Department.

Reviews state regulatory agency surveys and other germane materials to determine areas of compliance.Collaborates with internal and external subject matter experts to develop and implement quality enrichment initiatives.

Proficient in understanding and staying apprised of senior living best practices, applicable regulations, and internal policies and procedures;Provides privileged and confidential findings of peer review visits to leadership, while staying apprised of senior living best practices, applicable regulations, and internal policies and procedures.

Leads privileged and confidential internal investigations in response to resident incidents, community practices, or other matters in anticipation of litigation.

Reports findings derived from internal investigations for assessment and evaluation purposes regarding decision-making going forward.This job description represents an overview of the responsibilities for the above referenced position.

It is not intended to represent a comprehensive list of responsibilities.

An associate should perform all duties as assigned by his/her supervisor.Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits EligibilityMedical, Dental, Vision insurance401(k)Associate assistance programEmployee discountsReferral programEarly access to earned wages for hourly associates (outside of CA)Optional voluntary benefits including ID theft protection and pet insuranceFull Time Only Benefits EligibilityPaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Flexible Spending AccountsHealth Savings AccountOptional life and dependent life insuranceOptional volu...