Account Service Representative

Georgia-Pacific's Corrugated Packaging division is hiring an Account Service Representative tasked with bolstering our business in our Texas plants.

At Georgia-Pacific, we believe that lasting customer relationships are built not just on likability but on exceptional service.

As an Account Service Representative, you will be a cornerstone of our Commercial Team, focusing on servicing our top strategic accounts.

This home-based position will have you engaging directly with key customers and collaborating with our local or national accounts, ensuring Georgia-Pacific remains the preferred supplier for our strategic partners.

With competitive compensation, including a variable component, a company car, and a suite of benefits, this role promises both professional growth and personal enrichment.

Reporting to the Sales Manager, this is a role designed for those eager to make their mark.

Our Team

Join a dynamic and diverse team dedicated to excellence in the south-central market.

As we expand our capabilities and enhance our customer service capacity, you will be an integral part of a group committed to forging preferred partnerships and delivering top-tier service.

Location:

• This is a home-based position, candidate must live in the Houston, TX area.

What You Will Do

• Cultivate and maintain relationships with strategic national accounts by delivering quality products, outstanding service, and timely deliveries.

• Identify and execute solutions to optimize customer packaging needs, enhance product performance, and minimize waste at GP box plants.

• Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.

• Maintain high visibility and open lines of communication with national account customers.

• Regularly visit customers to discuss quality initiatives, gather feedback, and implement necessary actions.

• Assist with item trials for customers.

• Manage credit reconciliations with customers at month-end.

• Visit GP facilities as needed for team meetings, sample collection, and distribution.

• Foster lasting partnerships beyond day-to-day interactions.

• Support the GP quality team on customer visits to ensure compliance with quality standards.

• Utilize tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.

Who You Are (Basic Qualifications)

• Experience in outside sales, account management, supply chain/operations, or any related commercial experience.

• Open to travel up to 60-75% within the assigned territory

What You Will Put Ahead

• Strong critical thinking skills with the capacity to approach challenges logically and creatively.

• Corrugated/packaging and/or outside sales experience

• Bachelor's degree or higher

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