Sales Operations Manager

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Sales Enablement

Job Sub Function:
Sales Operations & Administration

Job Category:
Professional

All Job Posting Locations:
Mumbai, India

Job Description:
Helps establish and implement a sales operations strategy to streamline sales processes through integration of automated sales systems to boost productivity and allow sales team members to focus on meaningful customer engagements.

Collaborates with key cross-functional departments and establishes relationships with sales leaders and relevant stakeholders to ensure the success of product launches and go-to-market strategies that illustrate a unified advertising, branding, marketing, and sales approach.

Utilizes key performance indicators to track sales performances, report on under-developed sales capabilities, and measure customer experiences to generate actionable insights that inform the design of sales enablers, optimization of sales cycle processes, and integration of new standard sales operation practices.

Constructs industry leading sales strategies, performance reporting, and sales enablement platforms to develop complex modifications to departmental training processes and educational development programs.

Conducts complex analyses on the competitor landscape and conducts market research to identify sales trends that influence business drivers and inform the implementation of sales strategies that accelerate sales growth and create business opportunities.

Assesses innovative sales enablement tools, sales cycle management processes, and customer relationship management systems and provides insights regarding the effectiveness of sales operations based on customer feedback and sales reporting data.

Coaches more junior colleagues in techniques, processes and responsibilities.​ Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team.