Sales Administrative Assistant

About Us

Join our award-winning family at the Hyatt Regency Dulles, where taking care of our people is the foundation for our success.

We are proud to share our 99.22% associate satisfaction score.

We offer a fun and supportive work environment, outstanding training and development and advancement opportunities, competitive pay and benefits, free parking, and Hyatt's and HEI hotel's discount programs.

We embrace diversity in the workplace and create an inclusive environment for all.

We plan fun and engaging monthly activities, an abundance of awards & recognition programs, annual picnic and holiday practices, and a yearly- appreciation week for each department.

Our Team is a 4x Convention South Reader's Choice Award Winner, and a 2024 TripAdvisor Travelers' Choice Award Winner.

Twice quarterly recognized Hyatt Elite Performer Hotel for Hyatt America's Regency Portfolio in 2024.

We show care for our Team and Guests with our achieved GBAC STAR Facility Accreditation in 2021 for cleaning and disinfecting to a higher standard.

Our newly renovated hotel is minutes from Dulles International Airport in Herndon, Virginia, featuring 316 suite-style guest rooms and a 30,000-square-foot LEED-certified, IACC conference center.

We would love to talk to you about your next career move!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

Essential Duties and Responsibilities


* Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence.

Take booking inquiry information via phone and prepare proper paperwork.


* Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents.


* Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner.

Exercise decision making skills to direct caller's request.

Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.


* Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff.

Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building.

Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.


* Handle individual reservations for VIP clients.

Ensure that all...