Food & Beverage Supervisor

About Us

Nestled between Downtown Atlanta and Buckhead, the Crowne Plaza Atlanta Midtown hotel is perfectly situated.

Fortune 100 corporations and exciting attractions like the Georgia Aquarium, World of Coca-Cola, and College Football Hall of Fame are nearby.

We offer authentic Southern hospitality and go above and beyond for exceptional stays at Crowne Plaza Atlanta Midtown & Staybridge Suites.

Join our team and take advantage of our great benefits package, competitive pay, potential for career advancement and be a part of a team that supports one another.

Under our HEI Loves culture we work in an environment that promotes work/life balance and all associates are valued.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist the Food and Beverage Manager in the day-to-day operations of the Banquet, Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities


* Monitor servers and busperson adherence to all service standards.


* Supervise service of guests, being watchful of signals from guests in need of service.


* Assist manager to establish and monitor sidework duty completion.


* Maintain bank to HEI Hotels and Resorts standards.


* Read daily communication sheets from previous shift and prepare one for the following shift.

• Check floor plan for appropriate coverage.


* Check restaurant for cleanliness and set up.

Check service stands and aisle areas.

Check tables for cleanliness and proper set up.


* Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.


* Communicate daily with restaurant manager with regard to special events, house counts, etc.


* Assist manager in conducting menu classes and taste panels.


* Communicate both verbally and in writing to provide clear direction to staff.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* High School Diploma or equivalent required.


* Hotel experience preferred.


* Previous supervisory experience preferred.


* Ability to use point of sale.


* Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.


* Ability to push/and pull carts of produc...