Conference Services Manager

About Us

The Hyatt Regency on the Hudson located in downtown Jersey City sits on a beautiful pier overlooking the New York City Skyline.

Our hotel is one of the oldest in the area and has great guest stories and experiences to share.

We are located in the business district of Jersey City; home to residents and many businesses.

Hop on the Hudson Bergen Light Rail located 1 block away for a quick trip to our local Newport Center Mall, home of a variety of Brand Name Stores such as JC Penny, Macys and Kohls, AMC Movie Theatre and a huge selection of food court attractions.

Come and be part of our team, at the Hyatt Regency we embrace our associates with the help of our company culture, HEI Loves.

With HEI Loves we offer amazing benefits to our team and they get better and better each year.

HEI appreciates and supports our individuality and once you join our team; you become apart of our family and we become apart of yours.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Essential Duties and Responsibilities


* An understanding of both monthly forecasting and the annual budget process.


* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.


* Optimize room rental charges.


* Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.


* Actively participate in industry related organizations (NACE, MPI).


* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.


* Comfortable with hotel site inspections and client presentations.


* Excellent creative skills to provide innovative set-ups, menus, and functions for groups.

Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.


* Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.


* Provide overall direction, coordination, and ongoing evaluation of operations.

Detailed execution of all banquet event orders generated by the Convention Services Department.


* Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.


* Excellent knowledge of computers, specifically Delphi, Word, and Excel.


* Monitor group room bloc...